Overview

The Certified Supply Chain Process Auditor (CSPA) program is designed for professionals who want to ensure supply chain processes are efficient, compliant, and aligned with organizational quality standards. Based on ISO 9001, this certification equips participants to audit supply chain operations, identify gaps, improve processes, and ensure continual improvement across procurement, logistics, production, and distribution activities.

The program emphasizes risk-based auditing, process efficiency, compliance, and documentation to help organizations achieve operational excellence and customer satisfaction.

Learning Objectives

By the end of the program, participants will be able to:

• Understand the principles of ISO 9001 and its application in supply chain processes.
• Conduct effective process audits for suppliers, vendors, and internal operations.
• Identify non-conformities, risks, and areas for process improvement.
• Develop audit plans, checklists, and audit reports aligned with ISO 9001 standards.
• Evaluate supply chain KPIs, metrics, and documentation for compliance.
• Recommend corrective and preventive actions to enhance process efficiency.
• Promote continuous improvement initiatives in supply chain operations.

Target Audience

This certification is ideal for:

• Supply Chain Managers and Officers
• Quality Auditors and Managers
• Procurement and Vendor Management Professionals
• Operations and Logistics Managers
• Process Improvement Professionals
• Internal and External Auditors
• Anyone responsible for supply chain quality, compliance, and efficiency

Eligibility Requirements

• Minimum of 2 years of experience in supply chain, logistics, or quality management.
• Familiarity with ISO 9001:2015 or equivalent quality standards is recommended.
• Professionals from related fields (operations, procurement, manufacturing) may also apply.

Training Contents / Curriculum

Module 1: Introduction to ISO 9001 and Supply Chain Auditing

• ISO 9001 quality management principles
• Supply chain process mapping and documentation
• Roles and responsibilities of a process auditor

Module 2: Audit Planning and Preparation

• Planning audit scope, objectives, and schedule
• Developing checklists and questionnaires
• Risk-based audit approaches

Module 3: Conducting Process Audits

• On-site and remote auditing techniques
• Observing operations and interviewing stakeholders
• Evidence collection and documentation

Module 4: Identifying Non-Conformities and Opportunities

• Evaluating compliance with ISO 9001 clauses
• Root cause analysis techniques
• Identifying risks, inefficiencies, and improvement opportunities

Module 5: Audit Reporting and Follow-Up

• Writing effective audit reports
• Communicating findings and recommendations
• Corrective and preventive action planning
• Monitoring improvements and ensuring closure

Module 6: Continuous Improvement in Supply Chain

• Key metrics for supply chain quality
• Process optimization and efficiency strategies
• Leveraging audits for strategic improvement

Exam Information

• Format: Multiple-choice and scenario-based questions
• Duration: 3 hours
• Passing Score: 70% or as defined by certification body
• Delivery: Online or in-person through accredited providers

Recertification

• Validity: 3 years
• Recertification: Continuing professional development (CPD) hours or re-examination